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View Full Version : Trouble Ticket Auto-Responder


DCE
02-20-2001, 02:02 PM
Have you noticed we no longer get an auto-response from the trouble ticket system?
This makes it very difficult to chase-up tickets, unless you made a note of it when it was submitted.
I'd like to see a return to the auto-responder.
Anyone else?



DCE

spyres
02-20-2001, 02:14 PM
The trouble ticket autoresponder was a good thing I think!