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View Full Version : Gosh - Go to hell Viatalk


Cole
09-01-2007, 01:46 PM
I will NOT pay one dime for my service.

I called and canceled two weeks ago, after waiting nearly an hour on the phone. The phone representative said we would be refunded the full amount. Yesterday, I got an email welcoming me to viatalk and telling me my equipment will be shipped out.

I will make sure everyone I know does not ever go with this horrible service. This is not the damn way you treat customers.

northwesto
09-01-2007, 02:49 PM
Ordered on 7-21, credit card charged on 8-1, ticket opened on 8-11. Never got a response from anyone at customer service. I cancelled my account on 8-23 and still have not seen a refund!

I disputed with my credit card, hope that works.

Looks like VT will join SR very soon!:mad: