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View Full Version : What A Waste Of Time


ttiger
07-26-2007, 06:15 PM
I signed up over a week ago. My order still is not completed.

Absolutely zero support. I just spent 30 mins on hold only to be discounted after waiting all that time. I have submitted several support tickets which have gotten no response.

CYA, GOOD BYE AND GOOD RIDDENS.

weedonrp
07-26-2007, 08:16 PM
I signed up over 2 weeks ago and not a peep.

I submittied a ticket and no response to that either.

This company looks like BS. Glad i find out now and not when I get into a contract.

Ptrowski
07-26-2007, 10:10 PM
CYA, GOOD BYE AND GOOD RIDDENS.


What are good riddens? :)

weedonrp
07-26-2007, 10:29 PM
Hmm sounds like soulfood.

MAMA fry me up sum good riddens!

daveflack
07-27-2007, 12:48 AM
I get all my questions answered in 24 hours with Priority Support. Yes it costs $2/mo, but Priority Mail costs more, too.

dashbb
07-27-2007, 12:09 PM
These guys have no handle over their systems & operations.
Attn Sunrocket refugees. We've already been through hell with Sunrocket. This is another Hell. STAY AWAY!! CANCEL!!

degauss
07-29-2007, 04:58 PM
Wow, I've been receiving forwarded calls on my forwarding SR number while waiting for the port to finish on my old SR ATA since 7/19 after singing up for BYOD plan on 7/17. Yeah I guess you're 100% correct. Everyone should stay away from VT - it's their fault they have to hire people to handle the overwhelming influx of SR refugees. I love being able to make a call while my daughter talks to her friends on my 2nd line...does your virtual number do that for you? I didn't think so.