Documentations required for Sunrocket Contract Buyout

[luminosus]

Does anyone know what documentations are required for Sunrocket documentation buyout?

I had the 2 years plan from Sunrocket purchased a year ago. Sunrocket deleted all the old invoice off their website, so all I could get ahold of at the time is a printout from the page showing my plan type (with start date and duration of plan included on page) as well as a page showing my member profile. Is that sufficient? Or do I need the very first invoice from a year ago?

I tried opening a claim ticket but no response so far. Due to Viatalk's stingy cancellation terms, I plan to cancel if I can't get a response out of Viatalk by Monday when my trial expires. :(

Anyone one else tried and know the documentation requirements?

Thanks,

luminus

[luminosus]

Ok, good. Got through after nearly two hrs wait at billing. They added mine, though the person on the phone seemed to have a bit of trouble with looking at zip files. (I zipped two images in a zip, he keeps claiming he could only see one of them. So I had to repost with a single file in the zip this time.)


The Plan Information page off Sunrocket was good enough for him. Yay :)