Help! how to check status?

[arvindmo]

I signed up yesterday to transfer my sunrocket account over to VT. Did not get any response in return from Viatalk...not even a email confirmation acknowledging the transaction. I am not sure if my order has been registered with them or if it's lost. I even signed up for the BYOD plan in the hope that my account will be set up immediately and I'll be up and running right away. Not sure why VT is taking so much time to just setup my account and send me the configuration details. Can somebody help????

Just curious - how are you guys checking the status of your order...as for me I don't have a login ID or anything that I recieved from VT to login and check status. When I use my SR phone number as user ID VT website doesn't recognize it. :confused:

Thanks.

[novarod]

Give it a few days. I signed up a week ago Tuesday and didn't get my welcome email until Friday. I then received my box on Monday. Less than a week is good, but I understand how you feel not hearing about the status.

If you don't hear from them by tomorrow, call them tomorrow evening (off hours) and you should get through okay.

novarod