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View Full Version : two adaptors with same sip settings possible?


rfriel
06-28-2007, 02:38 PM
if i have two adaptors with the same sip settings, can i use them both?

rfriel
06-28-2007, 04:16 PM
i need to clarify. i want to configure a second adapter so when i am on the road, i can take one adapter with me and leave one at home and still access my home phone line where ever i go and have a broadband connection. is this possible?

vtjosh
06-28-2007, 04:31 PM
Technically that would be possible. You would need to make sure to disconnect the home adapter any time you were planning to use the second one.

If both are left plugged in, you'd get, at most, 10 minutes of talk time before the first adapter re-registered with our server.

rfriel
06-28-2007, 04:41 PM
and if two adapters with the same sip settings were connected at the same time, why would one of the adapters re-register?

what is re-registration? please explain.

chas3
06-28-2007, 05:18 PM
The last one to register will get all incoming calls. If you are on a call, it should stay connected even if you loose the registration.

You can use a soft phone in a similar way.

rfriel
06-28-2007, 05:36 PM
what am i missing here?

rfriel
06-28-2007, 05:38 PM
if i can send recive call using soft phone, why doesnt the other adaptor disconnect when the soft phone is active for more than 10 minutes. this brings up an interesting issue about the soft phone.

chas3
06-28-2007, 05:41 PM
VT sends calls only to the SIP or IP that last registered. Their database must only track the address of one adapter associated with a phone number. Perhaps this would be different if you get the new two line/one number feature.

rfriel
06-28-2007, 05:46 PM
i will have the new 2 line/ 1 numbers feature so i will test it using 2 adaptors and see what happens.

chas3
06-28-2007, 05:47 PM
if i can send recive call using soft phone, why doesnt the other adaptor disconnect when the soft phone is active for more than 10 minutes. this brings up an interesting issue about the soft phone.

The softphone does the same as a second adapter. It looks just like an adapter. The softphone will steal the registration.
I meant to say that you wouldn't have to carry around the extra adapter hardware if you have a laptop.

chas3
06-28-2007, 05:50 PM
i will have the new 2 line/ 1 numbers feature so i will test it using 2 adaptors and see what happens.

I don't know how they are doing the two line feature. Maybe someone can that has it can fill us in on what the pap2t settings look like for the new feature, even if it does take changes at VT to allow it.

rfriel
06-28-2007, 05:56 PM
is viatalk the first to try this 2 line/ 1 number feature? wont the two line look like extensions of the same line? and how can 2 calls be placed at the same time on the same number? its got to actually be 2 separate lines but maybe its configured differently so that it only takes the same hardware as one line.

i dont know how well this is going to work, thats why i want to make sure i test it out alot within the first 14 days. i really like the idea of the 2 line feature, but dont know how well its going to work out.

i really like the softphone too, but i hear there are some volume issues with it that is why i want the option of a second adaptor for travel, just in case the softphone feature sucks.

chas3
06-28-2007, 08:34 PM
I have used x-lite softphone and am quite impressed. I use an earbud and mic from an old skyp pack from radio shack and seems to work as good as the hardware. When I didn't have the earbud, I have used the laptop's built-in speaker/mic as a speaker phone. Last week I made a call that way while in a noisy dunken donuts and the other end did not complain.

Anyway, the 2line feature should work great, given enough upload bandwidth on you end. People testing it say they can do three way calling on both lines at the same time, essentially 4 calls at once.

I signed up Dec 2006 and was quite nervous also. But, as long as you are willing to work with VT, they can work through most anything.

I don't have much need for it, but wish I could have the 2nd line for those occasional times when the wife is on the phone. For now, I use the softphone if the main line is busy.

ktdid
07-25-2007, 09:36 PM
FYI, I sent in a support ticket regarding configuring an additional adapter for a backup or travel unit. I was told that it is okay and to configure it according to info supplied with softphone configuration. It said to be sure to only have one adapter on at a time. I don't know what the "re-registering" is about, but if you traveled, you would need to be sure to take your home unit offline.

IronHelix
07-29-2007, 11:10 AM
The way SIP (VoIP protocol) works, when you first turn on your device it 'registers' to Viatalk. To do this it sends its username/password and current IP address/port to the server. If accepted, the line starts giving dialtone and more importantly the server knows 'where' the adapter is. This is important because when a call comes in the server needs to be able to talk to the device and tell it to start ringing. It contacts the device on the same IP/port as the registration, and says there's an incoming call. The device then rings your phone.
The registration also renews itself every X minutes, this is usually every 1-60 minutes depending on configuration. This is refreshed by the device, it just has a timer that registers again.

Issue is, the VT server only remembers one registration per account.
So if your VT device is plugged in and you fire up your softphone, the softphone will now register with VT and its registration will overwrite the device registration. That's all well and good, now the softphone will ring instead of the device.
Problem comes when the device timer hits 0 and it re-registers. Now it's registration overwrites the softphone registration and it gets calls instead of the softphone.

However, outgoing calls are authenticated by themselves with your user/pass so those should always go through regardless of who is registered.

So if you have two devices plugged in (ie softphone and your VT device) then it's really a gamble where an incoming call will ring to. Outgoing calls should work from either one though.

imacamper
08-01-2007, 11:41 AM
The way SIP (VoIP protocol) works...

Issue is, the VT server only remembers one registration per account.
So if your VT device is plugged in and you fire up your softphone, the softphone will now register with VT and its registration will overwrite the device registration...

However, outgoing calls are authenticated by themselves with your user/pass so those should always go through regardless of who is registered.

So if you have two devices plugged in (ie softphone and your VT device) then it's really a gamble where an incoming call will ring to. Outgoing calls should work from either one though.
Is there some way to tell the softphone not to register? That would be a great way to use the softphone to make outgoing calls when not at home and not interfere with where the calls ring.

Cheers,

Drew

rfriel
08-02-2007, 08:24 PM
I can call my home phone number on my softphone and my home phone can call my softphone. how does this happen?

gsquare
08-02-2007, 09:14 PM
IronHelix, My softphone experience is exactly as you describe. On ocassion I will remotely log into my adapter and disable the line so my softphone is the Boss device and the incoming is not ping ponging between to two phones. I am really interested in how things might change with the 2 line 1# feature. I am hopeful that my soft phone connection could act as line 2 and I wouldnt have to turn off my home adapter if I want to keep my softphone up for extended periods. Have you seen any words on this?