Asterisk Server not generating Ring tones

[Kelsin]

Howdy. My asterisk server is running great with Viatalk, but I wanted to post this question in case anyone knew an answer.

Our asterisk server is running on a gentoo linux box and is running great EXCEPT it's not generating ringing for incoming calls. So if I pick up my cell phone and call my viatalk phone number, ours apartment phones rings and the call can work fine, but until the call is picked up I hear nothing on my cell phone. People are confused by this and often hang up the first time before we pick up thinking the call isn't working.

Any ideas on why asterisk isn't generating rings? It started when we switched to the gentoo box from another server. The same config files are in use, but the version of asterisk could have changed. I can not find good information about this :-(

Thanks!

[vtjosh]

Hi,

I would suggest adding "progressinband=yes" under the general context in your sip.conf

http://www.voip-info.org/wiki/index.php?page=Asterisk+sip+progressinband

That should force a ringback to be send from your box.

Good luck!

[Kelsin]

During my trials I did try this. I don't know if it was a combination of this and other stuff but I finally realized that the gentoo startup script for asterisk runs it as it's own user. Running it as root solves the issue. So now I just need to figure out what user/group permissions it needs to handle sound and then add the asterisk user to those groups. So it was a permission problem with unfortunately no log output to tell me that!

Thanks for you help!
Chris