Agrajag
04-19-2007, 10:59 PM
You guys will all realize why it is I chose a life as a Quality Assurance professional way back before too long.
This week's bizarre problem is a funny one as usual:
Yesterday I noticed that my router had a firmware update that they claimed would address a number a things including QOS and VoIP. I installed it. My router immediately decided to take a vacation.
After several rounds with their support we got it all back up and it's fine now. HOWEVER, the phone adapter is acting strangely.
I now notice that my second line is 100% as expected. HOWEVER, the first line is doing two strange things. This is on the same adapter hooked into the same router all with the same ports forwarded as before. Both are on NY2 right now.
1) Suddenly Line 1 is taking 7-10 seconds to complete ANY call. It doesn't matter if I dial 11 digits, end with a #, etc. It just sits there like it's resting and then jumps to life. Line 2 jumps the moment I hit #.
2) If I reset the adapter, Line 2 immediately comes back online while Line 1 sits there, again for 7-10 seconds before it makes its way back and then comes up.
I remember we had an issue like this when we tried to use our own DNS servers but I don't think that's related here.
Any ideas? I called support and they noticed that Line 1 had an interdigit delay of 10 seconds while Line 2 was set to 3 seconds. That's why I noticed the delay on the adapter after a power cycle. It didn't seem that this should have anything to do with my issue....
This week's bizarre problem is a funny one as usual:
Yesterday I noticed that my router had a firmware update that they claimed would address a number a things including QOS and VoIP. I installed it. My router immediately decided to take a vacation.
After several rounds with their support we got it all back up and it's fine now. HOWEVER, the phone adapter is acting strangely.
I now notice that my second line is 100% as expected. HOWEVER, the first line is doing two strange things. This is on the same adapter hooked into the same router all with the same ports forwarded as before. Both are on NY2 right now.
1) Suddenly Line 1 is taking 7-10 seconds to complete ANY call. It doesn't matter if I dial 11 digits, end with a #, etc. It just sits there like it's resting and then jumps to life. Line 2 jumps the moment I hit #.
2) If I reset the adapter, Line 2 immediately comes back online while Line 1 sits there, again for 7-10 seconds before it makes its way back and then comes up.
I remember we had an issue like this when we tried to use our own DNS servers but I don't think that's related here.
Any ideas? I called support and they noticed that Line 1 had an interdigit delay of 10 seconds while Line 2 was set to 3 seconds. That's why I noticed the delay on the adapter after a power cycle. It didn't seem that this should have anything to do with my issue....