Echo when talking

[whitewolf]

I have noticed an echo where I can hear myself talk. Does anyone know what causes this? I tried my port forwarding, QoS, and putting the adapter in the DMZ and it still does it. What can I check next??

[voxabox]

I have noticed an echo where I can hear myself talk. Does anyone know what causes this? I tried my port forwarding, QoS, and putting the adapter in the DMZ and it still does it. What can I check next??
whitewolf, see this thread http://www.dslreports.com/forum/remark,17829241

[Brian188]

You can try adjusting (or have VT adjust if you're provisioned) the FXS Port output gain to a LOWER number. This controls the volume and is in db. The default is -3. I had an echo problem and set this to -10, and all is fine now. Find a number that works best for you valid numbers are 6 to -infinity. That's a positive 6 through any negative number.

This is assuming you have a PAP2 or SPA Cisco device.

[voxabox]

note that
the FXS Port Input Gain controls the loudness at the other end; likewise, the FXS Port Output Gain, loudness at the your end

these gain settings are up to 3 decimal places; negative being lower gain, positive, higher

[whitewolf]

Thanks. How do I get into the PAP2 to adjust these settings? I know the "****" to get into the voice prompt menu, but the only codes I have are out of the LinkSys manual which is specific to Vonage and very basic in what it talks about.


I hate to send in a ticket and bog down support if I can just get in there and do it myself.......unless I have to let them know not to not change it back every hour?

Thanks for the help.....This sounds like a good Friday night project. :beer:

[voxabox]

Thanks. How do I get into the PAP2 to adjust these settings? I know the "****" to get into the voice prompt menu, but the only codes I have are out of the LinkSys manual which is specific to Vonage and very basic in what it talks about.


I hate to send in a ticket and bog down support if I can just get in there and do it myself.......unless I have to let them know not to not change it back every hour?

Thanks for the help.....This sounds like a good Friday night project. :beer:

if your ATA is provided by VT, you'll need the admin password
you'll need to ask VT tech. support for it

[whitewolf]

Called in to VT support at lunch to get the password figuring I would be on hold for most of my lunch time. :(

I got connected after only being on hold for under 1 minute and asked for the password and he asked why so I told the tech the problem. (I also had some trouble with calls going striaght to VM every now and then.) After about 3 mins he came back on and said he dug around and found what was causing the echo and fixed the VM problem as well. He still gave me the password, but said everything should be fixed. :)

That was a lot more pleasant of an experience than I thought. Now I have to call my $%@# land line provider (on hold for 15 mins last time) and tell them YET AGAIN to cancel my distinctive ring so I can port my number over to viatalk. I was going to wait a month to do that, but if the VM issue and echo stays resolved for a few days, I think I'll do it sooner.

[Brian188]

Great news, keep us posted on how it works out for you.

[whitewolf]

Great news, keep us posted on how it works out for you.

The echo is gone. Can't say if it was the FXS setting or not, as the tech did the changes and said something about server latency being too high, but I don't know what he changed really.

[Reiper]

If the server latency was too high, he probably moved you to another server.