cant create New Directory

[Delta_Boy]

I am trying to create a new directory in my Gallery2 installation(not Fantastico install). I try via FTP, Web FTP, and also upload(ftp) a new directory with a file. None of the three way's works. I get this error:

Request denied.
Verify that the file or folder exists and that you have the necessary permissions on the server to perform the requested operation

How in the heck was I able to upload the gallery installation in the first place yet it wont let me add directory's? Could it be an .htaccess thing or HostRocket thing?

[f-stop]

You may need to change the chmod on the folder that you are trying to place the new folder and file into. If it is not set to allow for write ability, you cannot get it to do what you are trying to do.

If you have tried that, I would send in a ticket to HR.