Pre-sales questions?

[jerryg]

Hello,

Seriously considering switching from Vonage, ViaTalk has better pricing and features. Plus my locked Vonage router is dying and I can only use their routers... Anyway

Planning on doing a Business 1500 minute plan with BYOD (PAP-NA?)

- does fax line on business plan share the main line's minutes?
- How is outgoing caller id set?
- can I move my Vonage line2 (fax) number?
- does the fax line have voicemail, call forwarding, etc feature set?
- what's the best adapter?

TIA, jerry

PS - Biggest Vonage feature I will miss in Click2Call, hopefully it's in the works for ViaTalk :)

[KLH]

Hello,

Seriously considering switching from Vonage, ViaTalk has better pricing and features. Plus my locked Vonage router is dying and I can only use their routers... Anyway

Planning on doing a Business 1500 minute plan with BYOD (PAP-NA?)

- does fax line on business plan share the main line's minutes?
- How is outgoing caller id set?
- can I move my Vonage line2 (fax) number?
- does the fax line have voicemail, call forwarding, etc feature set?
- what's the best adapter?

TIA, jerry

PS - Biggest Vonage feature I will miss in Click2Call, hopefully it's in the works for ViaTalk :)
I'm going to do my best to answer your questions. You might try giving ViaTalk a call to make sure all your answers get answered correctly.
1) I do belive they would (wouldn't see why they wouldn't)
2) On consumer plans, it is set as the person's name who setup the account, not sure if on the business plans, you can change it to the business name (I'm assuming you can).
3) You shold be able to
4) As far as I know, NO it does not have any features, but then again, I might be thinking of a virtual number, and not a fax number.
5) I'm using PAP2s, never tried any others.

[dcurrey]

I have never tried it. But in the incoming call logs they do have an options button. In this list you have a "Call Number" link. This should be added to outgoing calls and custom callerid list. Actually anyplace in the control panel that has a phone number listed.

[dwciardi]

- can I move my Vonage line2 (fax) number?

I switched from Vonage to ViaTalk (ViaTalk is heads & tails above Vonage - no comparison!!) - and I transfered my fax number from Vonage to ViaTalk with no problems!