Changing Time Zone On Phone Adapter

[ADPankow]

I sent in a support request last night, and the response said to access the control panel of the phone adapter to change the time zone. I sent in another support request this morning asking for the administrator login information to change the time zone, as it does not appear to be in the standard user options, but I have still not received a response. I am trying to change the time zone so my caller id times will be correct.

Could a support representative please provide me the information I need to access the administrator's control panel and change the time zone? Thanks!

[HRTimothy]

You should definitely expect a response very soon. Our technicians are working through to address all pending tickets as quickly as possible. This is something that would likely require a senior technician so it may take a bit longer than usual.

If your issue isn't completely addressed overnight, feel free to call us tomorrow morning at 866-25-PHONE and it can be addressed almost instantly.

Thanks for choosing ViaTalk!