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GnuVince
09-27-2002, 11:25 AM
Hey guys. I have a problem with two computers where I work, and I cannot fix the problem. The thing is: two computers running Windows XP cannot print multiple copies of documents in Word 2000. They can print multiple documents in Abiword or in Internet Explorer, but not Word 2000.

Now, I've tried updating everything: applied Service packs to both XP and Word, downloaded all the small patches for Office. That still doesn't work. I read in the Microsoft Knowledge Base that it could be the printer drivers, but machines running Windows 98 can print multiple copies with Word 2000. We tried upgrading the drivers, but the problem still persists.

The MKB lists printers that seem to be a problem, so I tried printing on a printer NOT listed there (Lexmark Optra E322), and I could not print multiple copies of a document.

So, would any of the Windows/Office guru care to explain me how to fix this problem? I had a not so bad opinion of Windows XP until this week where it's causing me more and more headaches!

Here are some other problems I have with Windows XP:
- Word Perfect 7 users (not power users, normal users) cannot paste text from Internet Explorer and can't use the spell checking facilities
- PrintArtist won't install on XP

I think I'm gonna install Win98 again! Or better, I'm gonna buy Macs!!!

Halide
09-27-2002, 01:52 PM
I got office xp + win xp, that sounds like a PITA...

(I invented an acronym.)

all I can say is...good luck :)

kmj
09-27-2002, 02:36 PM
if you invent an acronym, shouldn't you explain it? :)

Halide
09-27-2002, 02:43 PM
pain in the ___

Nafae
09-27-2002, 02:47 PM
that's really odd, I have windows XP and office XP and have never had a problem printing with either... Honestly the only thing I can think of would be reinstalling XP, uninstalling office and reinstalling. If you're having wierd problems with a few applications then it was probably just a bad XP install.

imported_Gryphon
09-27-2002, 02:49 PM
Word XP and Word 2000 are not the same.

inkedmn
09-27-2002, 03:13 PM
is this a network printer?

gish
09-27-2002, 05:03 PM
what is the error message, if any. If no error message what exactly is happening.

GnuVince
09-27-2002, 06:33 PM
gish: No error message, and I told you already: only one copy is printed. The rest are lost.

inkedmn: shared printer on another computer

bwkaz
09-27-2002, 06:45 PM
Which OS is on the other computer?