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View Full Version : domain error - help please


beadspa
05-08-2004, 02:11 PM
Ok, I set up a simple little formmail and coded it to go to an email address in my account... didn't work. I tried other email addresses in my account, not working. Aren't my account emails on my server? here is the error I'm getting:

"Sorry I can't send to maillist@beadspa.com. Is maillist@beadspa.com on this server ?"

Form is at http://www.beadspa.com

Anyone gotta clue? Should I send a ticket?

Thanks for any help here!

TomD
05-08-2004, 03:29 PM
There is some FormMail help on HR's FAQ (http://support.hostrocket.com/index.php?page=index_v1&c=25) .

If that does not help then post a copy of your setup info for us to look at and test.

beadspa
05-10-2004, 10:36 AM
Hi Tom, thanks, I did look there. Here is my script, and where do we do the setup? I was under the impression that it was a gobal cgi script that could just be coded into our pages. Since it's not in our bins, where would I set up my domain name for the email use?

<FORM ACTION="/cgi-sys/FormMail.cgi" name="maillist" METHOD="POST">
<input type=hidden name="recipient" value="maillist@beadspa.com">
<input type=hidden name="subject" value="Sign Up Addy">
Name: <input type=text name="realname"> <br>
Email: <input type=text name="email"> <br><br>
<input type=hidden name="redirect" value="http://www.beadspa.com/thankyou.htm">
<input type=hidden name="print_config" value="email,realname">
<INPUT TYPE="SUBMIT" VALUE="Submit">&nbsp;&nbsp;<INPUT TYPE="RESET">
</form>

TomD
05-10-2004, 11:34 AM
I should not have used setup. You are correct in your assumption that you just use the FormMail script as the action part of your form.

That said, try sending to a single mail address rather than to a list.

There is a thread here (http://forums.hostrocket.com/showthread.php?s=&threadid=10739&highlight=FormMail) that talks about a similar problem with robots rather than lists. If you can get it to work with the single email address then you know the problem is with sending to a list.

My search on FormMail gave this result (http://forums.hostrocket.com/search.php?s=&action=showresults&searchid=16457&sortby=lastpost&sortorder=descending) .

I'll add that I don't use FormMail but rather use PHP to mail the values of form fields. There are some examples in the link above.

beadspa
05-10-2004, 05:27 PM
Thanks for your help Tom. The script works, as I threw it up on my other domain hosted here, it just doesn't work on my new domain :( I sent in a ticket.