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View Full Version : Don NEED HELP AGAIN

gilbertho
02-25-2003, 09:00 AM
this is my page for release request - form mail


<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<title>Release Request :: Gilbert HO</title>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
</head>

<body>


<form></form>
<table width="95%" border="0" align="center" cellpadding="4" cellspacing="2">
<tr>

<td colspan="3" valign="top" bgcolor="#333333"><b><font color="#FFFFFF" face="Verdana, Arial, Helvetica, sans-serif">Gilbert
HO™ Members Only Rocket Sled Product Release Request</font></b></td>
</tr>
<tr>
<td width="228" valign="top" bgcolor="#CCCCCC"><p><font face="Verdana, Arial, Helvetica, sans-serif">Instructions:</font></p>
<p><font face="Verdana, Arial, Helvetica, sans-serif">Please complete
the following request. Upon receipt of your request, you will automatically
be notified of its release.</font></p>
<p><font face="Verdana, Arial, Helvetica, sans-serif">Please note that
all fields are required.</font></p></td>
<td width="494" colspan="2" align="right" valign="top"> <table width="350" border="0" cellspacing="0" cellpadding="0">
<tr>
<td align="right" valign="top">
<FORM METHOD="POST" ACTION="/cgi-sys/FormMail.pl">
<INPUT TYPE="hidden" NAME="recipient" VALUE="customerservice@gilbertho.com">
<INPUT TYPE="hidden" NAME="sort" VALUE="order:realname,userid,email,rate,iam,interested,comments">
<INPUT TYPE="hidden" name="subject" VALUE="RocketSled">
<INPUT TYPE="hidden" NAME="redirect" VALUE="http://www.gilbertho.com/members/thanks.htm">

<font face="Verdana, Arial, Helvetica, sans-serif">Name&nbsp;:&nbsp;&nbsp;&nbsp;</font></td>
<td valign="top"><font face="Verdana, Arial, Helvetica, sans-serif"><input name="realname" type="text" size="50">
</font></td>
</tr>
<td align="right" valign="top">
<font face="Verdana, Arial, Helvetica, sans-serif">User
ID :&nbsp;&nbsp;&nbsp;</font></td>
<td valign="top"> <font face="Verdana, Arial, Helvetica, sans-serif">
<input name="userid" type="text" size="50">
</font></td>
</tr>
<tr>
<td align="right" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif">Email
:&nbsp;&nbsp;&nbsp;</font></td>
<td valign="top"> <font face="Verdana, Arial, Helvetica, sans-serif">
<input name="email" type="text" size="50">
</font></td>
</tr>
<tr>
<td align="right" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif">Rate
Our Site :&nbsp;&nbsp;&nbsp;</font></td>
<td valign="top"> <font face="Verdana, Arial, Helvetica, sans-serif">
<select name="rate">
<option value="y">User Friendly</option>
<option value="n">Not User Friendly</option>
</select>
</font></td>
</tr>
<tr>
<td align="right" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif">I
am a :&nbsp;&nbsp;&nbsp;</font></td>
<td valign="top"> <font face="Verdana, Arial, Helvetica, sans-serif">
<select name="iam">
<option value="Collector">Collector</option>
<option value="Operator">Operator</option>
<option value="Both">Both</option>
</select>
</font></td>
</tr>
<tr>
<td align="right" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif">I
am most &nbsp;&nbsp;&nbsp;&nbsp;<br> interested in :&nbsp;&nbsp;&nbsp;</font></td>
<td valign="top"> <font face="Verdana, Arial, Helvetica, sans-serif">
<select name="interested" size="4" multiple>
<option value="Previoulsy Produced Items" selected>Previously
Produced Items</option>
<option value="New Items">New Items</option>
<option value="Operating Cars">Operating Cars</option>
<option value="Operating Accessories">Operating Accessories</option>
<option value="All of the Above">All of the Above</option>
</select>
<font size="1">(hold ctrl for multiple selections)</font></font></td>
</tr>
<tr>
<td align="right" valign="top"><div align="left">
<p><font face="Verdana, Arial, Helvetica, sans-serif"><BR>Please Tell Us what Products You Would Like to See or Any Other
Comments You Have:&nbsp;&nbsp;</font></p>
<p>&nbsp;</p>
<p><font color="#0000FF" size="2" face="Verdana, Arial, Helvetica, sans-serif">Gilbert
HO does not respond to release requests.&nbsp;If you have a
general question you can email </font><font color="#FF0000" size="2" face="Verdana, Arial, Helvetica, sans-serif"><a href="mailto:customerservice@gilbertho.com">customerservice@gilbertho.com</a></font></p>
</div></td>
<td valign="top"> <font face="Verdana, Arial, Helvetica, sans-serif"><textarea name="comments" rows="10" cols="50" wrap="VIRTUAL"></textarea>
</font></td>
</tr>
<tr>
<td align="right" valign="top"><p><font face="Verdana, Arial, Helvetica, sans-serif"></font></p></td>
<td> &nbsp;&nbsp;&nbsp;
<INPUT TYPE="submit" VALUE="Submit">
</FORM>

</font></td>
</tr>
</table></td>
</tr>
<tr>
<td colspan="3" valign="top"> <hr width="90%" size="2" noshade></td>
</tr>
</table>

</body>
</html>

And this is what I get Back :
userid: userid123

rate: n

iam: Both

interested: Operating Cars

comments: testing comments

I'm still missing the name and email fields - which of course are most important.
I've tried a couple different things with no luck.
Thanks in advance.
don5408
02-25-2003, 01:31 PM
"I'm still missing the name and email fields"

Hi. By design with the email and realname fields the user-inputted values will placed in the From: line in the header of the emailed form output rather than in the body of the email

example = From: "John Doe" <johndoe@xyz.com>

The following is from the FormMail ReadMe documentation:

Field: email
Description: This form field will allow the user to specify their return e-mail address. If you want to be able to return e-mail to your user, I strongly suggest that you include this form field and allow them to fill it in. This will be put into the From: field of the message you receive. If you want to require an email address with valid syntax, add this field name to the 'required' field.
Syntax: <type=text name="email">

Field: realname
Description: The realname form field will allow the user to input their real name. This field is useful for identification purposes and will also be put into the From: line of your message header.
Syntax: <type=text name="realname">

One would use the email and realname fields in situations in which one plans on replying to the user (this allows one to simply click "Reply" and reply directly to the user rather than "nobody@hrwebservices.com") or where one is adding the submitters to a contact list through their email client.

If you prefer to have the name and email address within the body of the emailed form output simply name the fields something other than "email" and "realname". For example if you use "emailaddy" and "name" rather than "email and "realname" the input for those fields will show up in the body of the email.

If I understand correctly what you want to have happen try making the following three changes to your form:

- Change <input name="realname" type="text" size="50"> to
<input name="name" type="text" size="50">

- Change <input name="email" type="text" size="50"> to
<input name="emailaddy" type="text" size="50">

- Change <INPUT TYPE="hidden" NAME="sort"
VALUE="order:realname,userid,email,rate,iam,interested,comments">
to <INPUT TYPE="hidden" NAME="sort"
VALUE="order:name,userid,emailaddy,rate,iam,interested,comments">

That should have the desired results.

Best wishes
Don
gilbertho
02-28-2003, 03:57 PM
Thanks again !! I have a new issue ... I use Paypal shopping cart for my items ... when I click add to cart , I get a message "This page contains secure and nonsecure items, do you wish to continue"... so, I called Paypal and they said because its grabbing my logo from a non secure server. How do I fix that, is Hostway a secure server ??
don5408
02-28-2003, 08:49 PM
"I use Paypal shopping cart for my items ... when I click add to cart , I get a message "This page contains secure and nonsecure items, do you wish to continue"... so, I called Paypal and they said because its grabbing my logo from a non secure server."

Yep, the logo image is the "non-secure item" the message is referring to.

"How do I fix that"

I'm pretty sure that to avoid this message you'd need to have the logo image file called from a secure server (i.e. with an https:// rather than http:// URL).

"is Hostway a secure server ??"

I'm not sure I understand the reference to Hostway (is that just a typo or do you also have an account with Hostway?) however if you meant to say "HostRocket" HR does offers secure server (SSL) as an add-on option on request, submit a trouble ticket for details.

Don
gilbertho
02-28-2003, 11:18 PM
Wow !! Sorry :) Major typo, former Hostway unsatisfied customer.

OK, so, do I need to contact Host ROCKET for using the https:// , or do I just type that in prior to my images for example:

http://www.gilbertho.com/HOImages/logoHO1.jpg
or https://www.gilbertho.com/HOImages/logoHO1.jpg
don5408
03-01-2003, 01:01 AM
"Major typo, former Hostway unsatisfied customer"

LOL...that experience must have been pretty bad if you're still having 'flashbacks'. ;-)

"OK, so, do I need to contact Host ROCKET for using the https:// , or do I just type that in prior to my images"

You have to contact HR to get SSL setup, unfortunately it's not just a matter of adding an extra 's' to your URL. ;-)

You may want to make it a point to mention exactly what you need to do (i.e. that you're really only looking to host one small image file in secure server space in an attempt to avoid that IE security warning) as it's not impossible that they may have some alternate suggestions for you. I'm actually kinda surprised that PayPal doesn't make some provision for this like allowing customers with shopping carts to upload a small logo graphic to their servers but I take it from your conversation with PayPal that's not an available option.

Best o' luck!
Don
gilbertho
03-01-2003, 10:10 AM
Thanks, again. Paypal does offer image hosting through 3rd parties, for a fee of course !
I will call HR in the AM on Monday, Thanks so much for all your help, I'm sure I'll be needing your help again !
Sabrina