RDJunc
08-02-2002, 09:34 AM
Hi,
I am not an IT professional but do manage three sites here at Host Rocket. There are severl features and options that I would like to at least experiment with but am reluctant to try. It seems like some of these features are geared towards people that already know how this stuff works, not for the "less informed" like me.
Of course I could use the trouble ticket system but I think that would unnecessarily occupy HR staff. Besides, I'm not even sure WHAT some of these thing do much less HOW they do it.
Is there a central set of instructions on things like FormMail, the new features in the email system, the canned CGI scripts, CronTabs, etc.? I'm not adverse to doing my homework, I just need to know where the books are :)
Thanks.
Bob
I am not an IT professional but do manage three sites here at Host Rocket. There are severl features and options that I would like to at least experiment with but am reluctant to try. It seems like some of these features are geared towards people that already know how this stuff works, not for the "less informed" like me.
Of course I could use the trouble ticket system but I think that would unnecessarily occupy HR staff. Besides, I'm not even sure WHAT some of these thing do much less HOW they do it.
Is there a central set of instructions on things like FormMail, the new features in the email system, the canned CGI scripts, CronTabs, etc.? I'm not adverse to doing my homework, I just need to know where the books are :)
Thanks.
Bob